Capture the bug. Share the evidence.
Record a screenshot, tab video or DOM replay with the Chrome extension. Console, network and your notes travel with it — in one link.
Already installed? Connect it to your workspace →
- Screenshots with opaque redaction
- Tab video with optional microphone
- DOM replay with observed actions
- Consented customer recording
From a bug to an engineering report in three steps
Install the extension
Add Trackoon to Chrome, then connect it to your workspace from the Trackoon app.
Get it on the Chrome Web StoreCapture what happened
Take a screenshot, record the tab with your voice, or keep a DOM replay of the last few minutes. Diagnostics follow the mode and permissions you choose.
Works on any site you can open in ChromeShare the evidence
Send one link with console, network, observed actions and comments. Jump to the exact moment, file a reviewed GitHub issue, or hand it to an agent over MCP.
Missing diagnostics are labeled, never guessed
Application metadata needs the browser SDK. AI drafts need a paid allowance, a configured provider and approval to send evidence. Speech transcription has its own provider and consent. Retrospective DOM replay needs an armed tab or site.
Run the full stack on your own infrastructure.
Postgres, ClickHouse, Redis, private object storage and a queue, deployed with Docker Compose. Recordings stay on your servers. Free Self-Hosted has plan limits; Enterprise features need a license.
git clone https://github.com/trackoon/trackoon.git cd trackoon bash tools/trackoon-selfhost-install.sh --help
Plans for hosted and self-hosted teams
Start free on your own infrastructure, or let us run it for you.
Hobby
€6/ creator / moHosted Trackoon for small teams.
- 100 Capture Links
- 15-minute captures
- 100 AI draft credits / month
- 30-day retention
- Recommended
Core
€10/ creator / moLower-cost hosted collaboration for product teams.
- 500 Capture Links
- 30-minute captures
- Source maps included
- 5 workspaces, unlimited viewers
Pro
€16/ creator / moGovernance for larger product teams.
- 1,000 Capture Links
- 60-minute captures
- Audit logs and branding
- OIDC login
Enterprise Hosted
€2,999+/ moWe run Trackoon for enterprise teams.
- Managed single tenant or shared cloud
- SAML SSO and SCIM
- Deployment location agreed with your team
- Support terms agreed with your team
Prices billed yearly · trial terms are shown at checkout · AI drafts need a configured provider, billed separately
Free Self-Hosted
€0Run it yourself. Free forever.
- 500 recordings per calendar month
- 500 active Capture Links
- 10 creators, 3 workspaces
- 30-minute recording limit
- Source maps included
- AI report drafting needs a paid plan
Enterprise Self-Hosted
€1,499+/ moYour infrastructure, our license and support.
- 100 creators included
- 10 tenants, 100 workspaces
- SAML SSO and SCIM
- Soft overage true-up
Enterprise Self-Hosted is billed yearly · storage stays your infrastructure cost · Free Self-Hosted needs no license
Billing questions
Allowed storage, recording, Capture Link and AI draft overages can create billable usage for active paid customers. Workspaces, tenants, creator seats, duration and rate limits remain hard unless a signed policy raises them. Provider charges are separate.
Storage, extra Capture Links, and AI draft credits keep working for active paid customers and are added to the next invoice.
Free means you run the infrastructure. That lets us keep the free tier useful without subsidizing object storage, ClickHouse, and video traffic.
The instance verifies a signed license bundle locally, keeps working through allowed overages, and reports signed monthly usage heartbeats for invoice true-up.
Enterprise Self-Hosted sends signed usage heartbeats for creators, tenants, workspaces, and platform admins. Storage stays your infrastructure cost.
Duration, abuse rate limits, and suspended billing can still block new writes unless a signed enterprise policy explicitly raises them.
Self-hosted customers pay for product scale and support, not their own storage or retention bill. Hosted Enterprise costs more because Trackoon carries infrastructure and uptime risk.
| Meter | Included | Enterprise Self-Hosted | Enterprise Hosted |
|---|---|---|---|
| Creator seats | 100 in Enterprise | €8 / creator / mo in 25-seat packs | €8 / creator / mo in 25-seat packs |
| Tenants | 10 in Enterprise | €99 / tenant / mo | €149 / tenant / mo |
| Workspaces | 100 in Enterprise | €49 / 25 workspaces / mo | €75 / 25 workspaces / mo |
| Storage | 5 TB hosted Enterprise | Customer infrastructure | €100 / TB-month before volume discounts |
Get set up
- Install the extensionAdd Trackoon to Chrome from the Chrome Web Store.chromewebstore.google.com
- Connect your workspaceSign in, then link the installed extension to your account.app.trackoon.org
- Set up a workspaceSign in and open Settings to configure members, capture and integrations.app.trackoon.org
- Self-host TrackoonDocker Compose deployment, installer and setup guides.github.com
Capture, review and handoff
- Screenshot arrows, opaque redaction and local replay review
- Opt-in armed replay and application metadata from the browser SDK
- Customer recording with consent and paired site diagnostics
- Reviewed GitHub issues and signed webhook delivery history
- Scoped agent reads, local MCP and CLI Playwright imports
- Reviewed AI drafts, source-map resolution and optional speech transcription
- Workspace folders, pinned member mentions and in-app notifications
Capture your next bug in under a minute.
Free Chrome extension. Self-host it, or let us run it.